Contact Us

Return your item

Returning your goods

Here you have the possibility to register your request for returning your order.

Once you proceed through the registration process, you will receive a confirmation email with your return instructions and labels.

Self-Service Return Tool

Order Status

Here you can check the current status of your order.

You'll find these details on the order confirmation email we sent you when you completed your order. E.g.: 0400002614

Help

Fast and easy

Return your order in 3 easy steps
1. Request your return paperwork here:
  https://returns.hifi-tower.co.uk
2. Print your paperwork, insert the return form inside your parcel and affix the barcoded label to the outside of the parcel.
3. Take your parcel to your local post office
4. As soon as your goods have arrived, we take care of your request immediately. You will then be notified of the refund or exchange of the goods automatically by e-mail.
We offer the following methods of payment
- PayPal - Fast and easy
- VISA, Mastercard - Debit/Credit Card
- Cash in advance - Paying with prepayment
My order status
- You can view and reviewall your orders, or amend any outstanding orders.
  Simply click here!

FAQ

Business customers

Exclusively for businesses

Per E-Mail an: [email protected]

E-Mail

We are happy to answer your request. Within 2 working days you will receive an answer.

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