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Return your item

Returning your goods

Here you have the possibility to register your request for returning your order.

Once you proceed through the registration process, you will receive a confirmation email with your return instructions and labels.

Self-Service Return Tool

Delivery status

Check your order status

Once dispatched, you will receive a confirmation email with a link to the shipping tracking number.
If you wish to know the delivery status of your order, please click on the following button:

Order Status

Help

Fast and easy

    1. Request your return paperwork here:
      https://returns.hifi-tower.co.uk
    2. Print your paperwork, insert the return form inside your parcel and affix the barcoded label to the outside of the parcel.
    3. Take your parcel to your local post office
    4. As soon as your goods have arrived, we take care of your request immediately. You will then be notified of the refund or exchange of the goods automatically by e-mail.
    • PayPal - Fast and easy
    • VISA, Mastercard - Debit/Credit Card
    • Bank transfer
    • You can view and reviewall your orders, or amend any outstanding orders.
      Simply click here!
FAQ

E-Mail

We are more than happy to answer any questions you have. We aim to respond to you within 2 working days.

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Telephone

We will be glad to help you

+44 (0) 203-318-4283*
Monday to Friday from 10:00 to 17:00
*Standard rates apply. Calls from mobile networks may vary.

Business customers

Exclusively for businesses

Per E-Mail an: b2b@hifi-tower.co.uk

+44 (0) 203-808-9157 **
Monday to Friday from 10:00 to 13:00 and 14:00 to 18:00
*Standard rates apply. Calls from mobile networks may vary.

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